Frequently Asked Questions

Do you ship to my country?
We ship worlwide.
When can I expect my order?
We ship within one business day of receipt of payment with express mail via third-party delivery services (FedEx). Delivery to your door is usually within 3 to 5 business days of shipping.
How much does shipping cost?

Please note shipping prices for bulk orders are calculated depending on the size of your order so it is largely on a case by case basis. The prices given below for bulk orders are only for reference.

Item EU & EEA Overseas
Single GPR system EUR 45.00 EUR 65.00
Single WPR system EUR 30.00 EUR 50.00
Bulk order GPR systems EUR 35.00 per system EUR 55.00 per system
Bulk order WPR systems EUR 20.00 per system EUR 40.00 per system
Single item from WPR system (except main module) Free of charge Free of charge
What is included in my package?

Concretto

  • Concretto main module
  • Handle
  • Handle extension for walls and ceilings
  • USB data cable
  • USB OTG cable
  • Charger
  • Assembly tools
  • Backpack for easy carry
  • Oerad software
  • User manual
  • 2-year warranty card

Scudo

  • Scudo main module
  • Distance measuring wheel
  • Rough terrain protector
  • Battery pack 10 x 1.2V Ni-MH 2400mAh & charger
  • Handle
  • Assembly tools
  • USB data cable
  • USB OTG cable
  • Oerad software
  • Backpack for easy carry
  • User manual
  • 2-year warranty card

Dipolo

  • Dipolo main module
  • Antenna set central frequency 100MHz
  • Antenna set central frequency 300MHz
  • Antenna set central frequency 500MHz
  • Battery pack 10 x 1.2V Ni-MH 2400mAh & charger
  • Assembly tools
  • USB data cable
  • USB OTG cable
  • Backpack for easy carry
  • Oerad software
  • User manual
  • 2-year warranty card
What accessories are available?
Item Price
Tablet (Lenovo Essential Tab 7) €85
Tablet Support €8
Dipolo Battery Pack 20 x 1.2V Ni-MH 2400 mAh €100
Scudo Battery Pack 20 x 1.2V Ni-MH 2400mAh €100
Scudo Cart with Distance Measuring Module €170
Dipolo Accessories Pack (Tablet + Tablet Support + Battery Pack 20) €160
Scudo Accessories Pack (Tablet + Tablet Support + Cart + Battery Pack 20) €310
What payment methods do you accept?
We currently accept only bank transfers.
Can I get a refund?
We test our products thoroughly before shipping them to make sure they are fail proof. However, if you do encounter a problem with your radar you can contact us to give us more details about it and we can discuss replacement or refund options.
How much is a GPR?
We strive to give the lowest prices on the market for the best quality products. Click here for our pricelist.
Can I get a discount?
We offer discounts for bulk orders and academic institutions.
I want to become a distributor.
Please contact us to share a bit more about yourselves and how you envision our partnership. We are open for new partnerships and collaborations.
What is a GPR/WPR?
Also known as Ground Penetrating/Probing Radar and Wall Penetrating/Probing Radar. These are devices used to scan a surface and show structures, objects, cracks or other features within the surveyed material. The device works by producing EM pulses in the 30-2000MHz band of the radio spectrum and detects the reflected signal from objects that are in the way of the transmitted waves. For more information please read here.
Is GPR safe?
This is a nondestructive method so there is no harm for the operator nor for the surface being surveyed. The emitted pulses are of low energy and it is recognised that emissions from GPR are at 1% of those of a regular cellular device.
Can I mount a GPR onto another machine?
Yes. We encourage the use of GPR/WPR technology in an ever growing list of domains and we can customize our devices so they fit on any machinery. Contact us with your project details and we'll discuss possible solutions.
Can I customize my GPR?
Yes, we offer customizations to all our GPRs as long as they are structurally and functionally feasible.
What is a dielectric constant?
A measure of a material's ability to store electrical energy in an electric field. This has a direct impact on theoretical maximum penetration depth. The larger the dielectric of a material the more charge it can store thus impeding EM waves travelling through from penetrating quickly at depth. The opposite also applies - smaller dielectrics -> less impedance -> bigger wave propagation velocities in the material.
Where is the control unit of a GPR?
Any Android device running Android Jelly Bean 4.3 or higher can become a control unit for your GPR/WPR.
Dipolo or Scudo?
  • Two very different systems suitable for different conditions.
  • Best way to decide is to ask Wheat type of terrain am I going to survey?.
  • Dopolo is suitable for vast open areas, rocky terrains, fields, deserts and other terrains where few big features are present (trees, buildings, etc).
  • Dipolo is suitable for very rough terrains where a GPR can only be suspended in air.
  • Dipolo is equipped with three sets of antennas that are sensitive to different kinds of structures. For more information, consult our Dipolo product page.
  • Scudo is suitable for all types of terrain that allow close coupling with the ground.
  • Scudo has excellent performance in cities, construction sites, on roads, inspecting bridges.
  • Scudo is more focused and has higher resolution than Dipolo.
Do you have GPS integration?
We are currently working on a GPS data integration module as well as a precise distance measuring device along x, y, z (elevation). Stay tuned for updates.
How do you do location tracking?
We currently offer a distance measuring wheel with our Scudo systems and a built-in measurement unit in our Concretto systems which offers distance tracking from origin along a single axis of movement. Prototypes for a general purpose GPR location device are being developed.
What is SEG-Y?
The SEG-Y file format is an open standard developed by the Society of Exploration Geophysicists for storing geophysical data. It has many applications in seismic research and it is also widely used with GPRs as many software packages support it.
Do you export to other formats?
We currently do not export to other formats. We are open for suggestions and will happily integrate your needed format into our systems..
How can I view a SEG-Y file?
There are plenty of packages that open SEG-Y files including GPR-Slice, SeiSee, Prism and Voxler.
What software can I use to open Oerad generated files?
Our Oerad data acquisition and visualization software.
What is an Erad file?
We developed the ERAD file whose organisation is based on the SEG-Y standard to make better use of storage space and available information. It is compatible with all Oearad Android apps. Please refer to our file format definition for more details.
Something is wrong with my GPR. Whad do I do?
Try turning it off and on again and charging it fully. If the problem persists, drop us an email about the nature of your problem - what it is, when it happens, whether it is persistent. We will consult you on possible resolutions to your problem.
There is a bug in the software. What do I do?
Try quitting the application and reopening it. If the problem persists, please drop us an email outlining the problem and we will notify our tech team.
I can't record files. What is the problem?
This may be caused by not allowing the Oerad app the necessary permissions. Please refer to our installation guide for further details. If the problem persists, please contact our tech support team.

Give us a call at +359 876 09 6748 or Email us at info@oerad.eu

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